FAQ’S

How Does The Ordering Process Work?

  • Select the item you wish to purchase and add it to your cart
  • Go through the check out process
  • During the check out process, your shipping charge will be updated based on the item selected and the location the item will be shipped to.
  • After the check out process, there will be an Order Detail Page. On this page is an UPLOAD button. Use this button to upload the image for your item. Please note that only .jpg files will be accepted.
  • Prior to your item shipping, you will receive an email with a photo of your item for your approval.


How Long Will It Take For My Order?

  • For Cameos please allow 2-3 weeks for delivery
  • For Portraits please allow 4-6 weeks for delivery


Where Do You Ship To?

Currently we ship across Canada and the United States.

How Much Does Shipping Cost?

Shipping is calculated based on the item purchased and the location it is to be shipped to. Shipping rates include insurance. See our shipping rates below.

  • Cameos to Canadian Addresses – $15
  • Portraits to Canadian Addresses – $30
  • Cameos to US Addresses – $20
  • Portraits to US Addresses – $35


How is My Item Shipped?

Each work of art is shipped using Xpresspost and protected for the shipping process with our own custom packaging and are insured against damage during shipping.

Do You Accept Returns?

NO, unfortunately due to the personal nature of each order there will be no refund or returns accepted after work is issued.